Frequently Asked Questions

Getting started is simple! Click the "Join Now" button on our homepage. Fill in your email, choose a password, and complete your profile by adding a photo and a few personal details. You'll need to verify your email address to activate your account. The whole process takes less than two minutes.

Yes! Basic membership is entirely free. You can create a profile, browse other users, and participate in video conversations without paying anything. We also offer optional premium features for users who want enhanced capabilities, but the free tier is fully functional for meeting new people.

Your safety is our top priority. We implement multiple layers of protection: mandatory email and phone verification, AI-assisted photo review to ensure authenticity, continuous monitoring for suspicious activity, end-to-end encryption for video chats, and a simple reporting system. Our moderation team reviews reports quickly and takes appropriate action. We also provide detailed Safety Tips to help you protect yourself online.

Absolutely! AZ Dating is fully responsive and works on any device with a web browser, including smartphones and tablets. There's no need to download a separate app – just visit our website from your mobile browser and enjoy the same experience.

When you find someone you'd like to chat with, click the "Start Video Chat" button on their profile. If they accept, you'll be connected instantly in a private, encrypted video room. You can mute your microphone, turn off your camera, or end the call at any time. The experience is designed to feel natural and smooth, just like a face-to-face conversation.

We take violations seriously. If someone makes you feel uncomfortable, use the "Block" button immediately to prevent further contact. Then, report the user through the "Report" option in the chat interface. Provide as much detail as possible. Our moderation team reviews all reports within minutes and may suspend or ban the offender. For urgent concerns, contact us directly via our Contact page.

You can delete your account at any time. Go to your Account Settings, scroll to the bottom, and click "Delete Account." Confirm your decision, and all your personal data will be removed from our active systems within 30 days. Please note that some information may be retained in backups for a limited period as required by law.

Currently, AZ Dating is a web-based platform optimized for all devices. You can access it directly from your mobile browser without downloading an app. This approach ensures you always have the latest features without updating an application. We are exploring native app options for the future.

Complete profiles get more attention. Upload a clear, friendly profile photo, fill out your bio honestly, and add interests to help match with like-minded people. Be active on the platform regularly, as active users are prioritized in suggestions. Treat others with respect and maintain a positive attitude – it shows in your interactions.

If a profile seems suspicious – for example, it uses stock photos, provides vague information, or asks for money – please report it immediately. Click the "Report" button on the profile page and select the appropriate reason. Our verification team will investigate and take necessary action. Never share personal financial information with anyone you meet online.